Key Takeaways
- Some Concord owners have faced issues trying to return their physical copies of the game to GameStop and Target.
- The problems appear to be isolated incidents rather than indicators of a nationwide pattern.
- Concord shuttered its servers on September 6, with Sony previously promising everyone who purchased the game would be eligible to receive a refund.
As a longtime gamer and avid collector of physical copies, I find myself deeply disappointed by the ongoing saga surrounding Concord. I recently attempted to return my copy to GameStop, only to be met with a confusing and frustrating series of run-arounds that left me feeling like a digital pioneer lost in the Wild West.
Some Concord owners, particularly those who bought it, are currently voicing concerns on social media about their difficulty in receiving the refunds that Sony (PlayStation) pledged. It seems these issues are only being reported by a limited number of Concord buyers.
Sony’s real-time multiplayer hero game, Concord, announced it will close on September 3, just 11 days after its quiet launch. In this situation, Firewalk Studios stated that all players who bought the game can receive a complete refund.
Some U.S. Retailers Are Reportedly Not Refunding Concord Just Yet
Since then, refunds have been initiated, but it seems that some individuals are encountering difficulties in processing them. For instance, Reddit user Waltmathews mentioned that they attempted to return their physical copy of Concord at their nearby GameStop, but were told to contact the retailer’s customer service instead. Unfortunately, this led them back to the store without a resolution. Similarly, Reddit user Azryel_sXe reported facing the same issue when trying to refund the game at Target, as of September 5th they have yet to successfully process their return.
GameStop Reportedly Didn’t Have a Company-Wide Concord Refund Policy as of September 4
It seems that these issues are individual cases rather than signs of a broader national trend, as there hasn’t been a general shortage of reports about PS5 owners successfully refunding their physical copies of the game on social media. A recent Reddit post claims that GameStop, as of September 4, didn’t have a corporate-wide policy for handling refunds for Concord, which may have led to some initial confusion about return procedures, potentially causing situations like Waltmathews described. Simultaneously, some resellers tried capitalizing on the game’s new scarcity by selling Concord at exorbitant prices.
For those experiencing troubles returning their physical version of the game, please attempt again in the near future. If a store is denying your refund, contacting customer service could help resolve the issue. This suggestion may assist support representatives and store personnel in finding a solution. This advice pertains exclusively to the PS5 release of the game, titled Concord. PC gamers who purchased it through Steam or Epic Games Store have likely already received automatic refunds.
The game Concord has been officially discontinued as of today, September 6. According to Firewalk Studios’ Game Director Ryan Ellis, this decision was made so that the developers could explore alternative options for the project’s future. It remains uncertain if Concord will be re-released at some point in the future.
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2024-09-06 23:43