As a dedicated gamer with countless hours invested in my digital escapes, I can’t help but feel a mix of frustration and disappointment upon hearing about the recent “blue screen of death” incident caused by CrowdStrike‘s software update. The unexpected interruption to my gaming sessions was not only inconvenient but also disruptive to my immersive experiences.
On July 19th, approximately millions of Microsoft computers around the world experienced a problem, now referred to as the “blue screen of death.” This issue made these computers temporarily unusable for several hours. It was later disclosed by Microsoft that a software update from CrowdStrike, an independent cybersecurity company, was responsible for this widespread malfunction. More recent news reports that CrowdStrike is extending a gesture of goodwill to the affected users in the form of a $10 gift card as an apology.
Based on a TechCrunch article, CrowdStrike’s Chief Business Officer, Daniel Bernard, admitted to the blue-screen issue that occurred between July 18 and 19 via email to the affected users. An image of this email has been shared online on X (previously known as Twitter).
CrowdStrikeからお詫び？のUber Eatsのクレジットが送られてきたぞ
日本で受け取れるのかは知らんし要らん— 64ユニ (@64Uni_Lions) July 24, 2024
CrowdStrike expresses their “deep appreciation and regret for any inconvenience caused” by offering to cover the cost of the next coffee or late-night snack, approximately $10 via Uber Eats, for affected users. In the UK, users received a £7.75 equivalent gift card instead.
Some users managed to use their CrowdStrike gift cards at Uber Eats, but others encountered issues. Unfortunately, for those who ran into problems, they received a message indicating that the gift card had “been canceled by the issuer and is now expired.”
To avoid similar occurrences in the future, CrowdStrike notified users that their cloud services now have enhanced capabilities to quickly connect with sensors. They have released a Preliminary Incident Report outlining the details of the incident and the actions taken to prevent it from happening again.
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2024-07-24 22:17