GameStop May Have Damaged Some Nintendo Switch 2 Pre-orders

Summary

  • Some GameStop customers received damaged units due to stapled pre-order receipts.
  • The Nintendo Switch 2 requires a day-one patch in order to play games.
  • GameStop was recently accused of selling customers custom Nintendo Switch 2 bundles.

Many folks have long anticipated obtaining the Nintendo Switch 2, but it appears that some customers who pre-ordered the console from GameStop ended up with damaged units instead. The much-awaited release of Nintendo Switch 2 is set for June 5, and its arrival has left many enthusiasts thrilled.

Users unboxing their new Nintendo Switch 2 should anticipate having to download an update upon first use, as Nintendo has confirmed that the console necessitates a day-one update. This update reportedly enables the console’s functionality to play games. It appears that Nintendo restricted gameplay access behind this patch to prevent premature release of gameplay footage by those who received their devices early.

In a recent tweet, Wario64 posted pictures of a faulty Nintendo Switch 2 screen, sent in by a GameStop customer. The buyer reported that their local GameStop stapled their pre-order receipt to the exterior of the console’s box, causing the staple to puncture it and damage the device’s internal screen. Similarly, another Twitter user named Oadhan claimed they experienced the same problem when picking up their Nintendo Switch 2 from GameStop, and even one of their friends had a damaged screen after picking up a unit at the same store. On Reddit, Pozzo4 shared that they too faced this issue, showing evidence of small scratches on their Nintendo Switch 2’s screen.

Some GameStop Customers Received Damaged Switch 2 Units

Those who encountered this unusual problem have voiced their displeasure and exasperation towards GameStop, expressing doubt that they’ll receive a replacement device anytime in the near future. Their worries might not be misplaced, as Nintendo has reportedly informed retailers that they are out of stock and customers should expect unavailability for some time.

Previously, there have been reports of troubles regarding GameStop and Nintendo Switch 2 pre-orders. Upon the console’s pre-order launch, some GameStop patrons alleged that their local stores were attempting to sell them custom packages instead of the official Nintendo bundle. The only authorized bundle offered by Nintendo consists of a copy of “Mario Kart World” alongside the Nintendo Switch 2. These customers claimed that GameStop was marketing a custom bundle containing a pre-order for “Donkey Kong Bananza” and a screen protector. GameStop acknowledged these claims, mentioned they were conducting an investigation, and asked any affected customers to get in touch with them via Twitter DMs. Despite some hiccups, many people are enjoying their experience with the newly launched Nintendo Switch 2.

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2025-06-05 15:16