How to Fix Civ 7 Crashing on Startup

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It appears that an increasing number of video games are being released with glitches these days, sparking discussions about whether this is due to the financial ambitions of the companies involved or simply unexpected issues stemming from the intricacy of the games and modern computer systems.

The seventh iteration of Civilization, much like others, encountered various bugs at its debut, ranging from minor to severe. Some of these issues still linger unresolved, although numerous others have been successfully addressed through updates. A problem that has stirred quite a commotion among players is the seemingly innocuous yet game-shattering bug that triggers a crash as soon as the game is started.

Why Does Civ 7 Keep Crashing?

The specific cause for the game’s crashing remains unclear because the developers haven’t provided a direct explanation, and neither the support team nor a public announcement has been made about this problem. Common solutions haven’t seemed to resolve the issue either.

Trying various solutions such as checking the local game directory, reinstalling the game, adjusting settings, and even reinstalling Steam hasn’t helped. The problem appears to stem from two crucial files hidden within the “Civ 7” folder in your computer’s AppData directory.

How to Fix The Crash on Startup Issue in Civ 7

If your game keeps crashing when you launch it through Steam, there’s an effortless solution for you. Here’s how to proceed:

1. Close the Steam application completely by exiting out of it.
2. Right-click on the game in your Steam library and select ‘Properties’.
3. Navigate to the ‘Local Files’ tab and click ‘Verify Integrity of Game Cache’. This will check for and repair any corrupted files.
4. After the process is complete, restart Steam and try launching the game again.

This simple step should help resolve the issue of your game crashing on startup.

  • Navigate to the “Firaxis Games” folder in AppData. The exact address is as follows: C:\Users\<YOURUSERNAME>\AppData\Local\Firaxis Games\Sid Meier’s Civilization VII
  • Go into the Civ 7 folder and look for LegalChoice.cache and LegalDocument.cache documents.
  • Delete them and relaunch the game.

By repeating the process of launching the game, you’ll likely find that the problem is addressed because you’ll have to reaccept Take-Two Interactive’s terms of service and privacy policy. This action should recreate the files that were deleted initially. If this method doesn’t help, consider deleting the entire folder related to the game and launch it again. Doing so will reset all settings, meaning you’ll need to adjust them according to your preferences before being able to play the game once more. You might also need to reconnect your 2K Account. Keep in mind that while your main save files remain unaffected, any autosaves created prior to this process will be lost.

If the solution you’re trying doesn’t rectify the problem, it’s possible that you’re encountering a different issue altogether. In such a case, you might need to check your game files, reinstall the game, or wait for an update from the developers. Additionally, outdated graphics drivers can sometimes cause troubles, so make sure to update them as well.

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2025-02-26 03:12