New Meta Quest Update is Bricking Some VR Headsets

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Summary

  • Recent Meta Quest update bricking headsets, including Quest 2, 3, and 3S.
  • Meta investigating issue, players warn against factory reset.
  • Meta halting problematic update, working on fix for affected headsets.

As a seasoned gamer with a collection spanning decades and countless VR headsets, this latest Meta Quest fiasco has left me more than just a little disheartened. I’ve been there, done that, bought the T-shirt – or rather, the Meta Quest 2, 3, and now the 3S.

Many users are encountering issues with their Meta Quest headsets, such as the Meta Quest 2, 3, and 3S, after a recent update. This problem is affecting both long-time owners and recent purchasers, as both old and newly bought headsets have experienced this issue.

Meta frequently provides updates for its Quest headsets to improve the user experience, introduce fresh functionalities, and rectify glitches. Typically, these updates are staged releases that proceed smoothly, however, there appears to be an issue with the latest release, causing frustration among users.

Since December 25th, certain Meta Quest users have encountered issues with their headsets functioning correctly after the latest update. Users of all three currently supported models – Meta Quest 2, 3, and 3S – have reported experiencing a critical error following the update, which displays the message “Your device is corrupt. It can’t be trusted.” This error suggests that the devices are incorrectly identifying headsets as modified or tampered with, despite no such modifications having been made. While some of these complaints come from users who recently updated their VR headsets that had been stored, others are new buyers, leaving the reason for the issue unclear as it seems to affect only some Meta Quests and not all.

Fix Incoming for Meta Quest Update Bricking Headsets

Following player inquiries, Meta addressed the problem on its official discussion boards, confirming it and promising to investigate further. Nonetheless, some users are worried about their previously non-functional headsets since they’re beyond warranty. The resolution strategy is still unclear at this point. In the interim, players have been warned against performing a factory reset on Quest headsets, as certain models have malfunctioned post-reset and failed to turn on. For now, Meta recommends trying to power up Quest devices that are encountering the issue by pressing and holding the power button for 45 seconds.

Based on reports from some users, Meta appears to have temporarily halted an update that was causing problems. New Meta Quest headsets are now being updated to the most robust version that has been previously released. This could mean that users who haven’t updated their headsets for a while or have brand new ones might be unaffected. However, it would be prudent to wait until Meta issues an official statement confirming that a solution has been implemented. Unfortunately, this update comes at an unfortunate time as many gamers are just getting started with their newly received Quest headsets over the holidays. Here’s hoping for a quick resolution.

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2024-12-28 03:44