Heartopia Support Responds to Gacha Criticisms

Launched initially in China in July 2024, the relaxing multiplayer game Heartopia became available on mobile devices worldwide on January 7th and on Steam shortly after. It quickly gained popularity, exceeding five million downloads and reaching over 66,000 players simultaneously on Steam. The game’s developers, D.G. Guild, intended to create a charming and evolving town, and they’ve largely succeeded in drawing players in. However, some players have expressed dissatisfaction with certain features, specifically those involving the game’s random item system (often called ‘gacha’ pulls).








