Nintendo Reportedly Outsourcing Its Customer Support

Following the strong launch of the Switch 2, with over two million units sold in Japan, Nintendo has begun to outsource some customer service jobs from the US to South America. These agents handle a variety of tasks, including providing financial assistance, resolving account issues, and offering technical support for Nintendo consoles and accessories, ensuring a smooth experience for customers setting up their new devices. The Switch 2 is expected to be a popular gift this holiday season.






