PlayStation Stars Makes Controversial Change to Rewards

PlayStation Stars Makes Controversial Change to Rewards

Key Takeaways

  • Sony is seemingly adjusting the store credit options available via PlayStation Stars.
  • While some users are reporting that only one singular $10 option is now available, others state the feature is gone altogether.
  • As of October 24, PlayStation Stars points earned by users will expire within 12 months as opposed to the previous 24 months.

As a long-time PlayStation gamer with countless hours spent on my DualShock controller, I must say that Sony’s recent changes to the PlayStation Stars program have left me feeling a bit disillusioned. The reduction of store credit options and the seemingly unpredictable availability of these options among users has added an element of frustration to what was once a cherished part of my gaming experience.


As a devoted PlayStation enthusiast, I find myself expressing my discontent over Sony’s latest move concerning the PlayStation Stars program. In this instance, they’ve stirred up quite a storm with their decision to modify the redemption options for store credit using the program’s points. Some users have shared that the store credit choices have been limited, while others claim the feature has vanished entirely from the Stars platform.

Since the worldwide launch of PlayStation Stars in 2022, this program has become an integral aspect of the PlayStation gaming experience, cherished by many. Registration is free, enabling users to accumulate points either by buying games or DLC from the PlayStation Store, or by accomplishing campaigns and activities such as playing a designated game or earning a specific trophy. Once you’ve gathered some points, Sony provides options to spend them in the Stars section of the PlayStation App, offering digital collectibles, complete games, and store credit as rewards. Lately, it seems that this system has undergone a change that has sparked controversy among fans.

In August, PlayStation gamers were upset about a change in Stars’ terms of service, which limited the time to use points and stopped earning them through subscriptions like PlayStation Plus. Now, on the day the first change takes effect, users have found that options to redeem store credit have been significantly reduced, with some claiming they’ve disappeared completely. It’s uncertain what Sony plans to do next, but fans are displeased regardless.

PlayStation Stars Users Aren’t Happy With New Change

The most cherished additional service offered by Sony, PlayStation Stars, has long enabled users to exchange their points for credit at the PlayStation Store. However, recent reports from Reddit suggest that the options for redemption have been significantly limited. Instead of having multiple choices like 1,250 points for $5 and 5,000 points for $20, there is now only a single option: 2,500 points for $10. Interestingly, not all users seem to have the same experience, as some claim that the option to redeem store credit has vanished entirely. A user from the UK reports no longer seeing any options, whereas an Australian user claims they can still see the new $10 option.

It’s plausible that because PlayStation Stars is revising its terms of service today (October 24), the app might be undergoing an update which could lead some users to temporarily lose access to certain options. Additionally, it seems that PlayStation could be simplifying the available options by offering only a single $10 store credit option, instead of removing them entirely.

It’s clear that numerous users found the ability to exchange PlayStation Stars points for store credit as a key element of their experience. Reddit user KristopherAtcheson expressed his disappointment, stating, “I’m based in California, USA, and my wallet funds have vanished. I suspect it’s just a glitch, but I’m not so sure. If this isn’t a glitch, then what’s the point of [Stars]? It seems pointless unless it offers wallet funds.” The absence of this feature was deeply felt when PlayStation Stars shut down earlier this year. Should Sony decide to permanently eliminate this option, it’s likely that users will cease participation in the program entirely.

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2024-10-24 12:35