Sony Gives Free PlayStation Store Credit to Affected Users

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Summary

  • Sony is reportedly sending $10 worth of PS Store credit to some PlayStation users.
  • The bonus is being framed as compensation for voucher redemption issues that some users experienced on December 24, 2024.

It is said that Sony has begun providing complimentary credit for their PlayStation Store to certain users. Yet, it’s possible that the number of recipients might not be very significant, given that eligibility seems to hinge on a specific problem that impacted PlayStation services around the holiday season of 2024, which was quite particular in nature.

Occasionally, Sony awards PlayStation Store credit for various purposes, ranging from unexpected rewards for loyalty to making amends for technical issues. Not every instance is openly announced, particularly if it’s exclusive to a limited group of users.

The Japanese gaming giant is currently understood to be in the middle of one such giveaway. PlayStation Lifestyle reports that the company recently began distributing wallet credit as an apology to users who found themselves unable to redeem PlayStation Store voucher codes in late 2024. Sony attributed this incident to an unspecified “systems error” that materialized on December 24 and was resolved by the end of the same day. The company’s compensation for the issue reportedly amounts to $10 in PS Store credit. According to a copy of Sony’s notification email shared by PlayStation Lifestyle, affected users are getting the compensation amount added to their accounts automatically.

Sony Is Even Compensating PlayStation Users Who Didn’t Lose Their Vouchers

The majority of the vouchers given during PlayStation’s holiday season sale are still valid and can be used now, according to Sony’s email notification. The additional credit being added to PS Store wallets isn’t intended to replace anything but is instead a gesture of goodwill for any trouble caused by the December 24th incident.

It’s uncertain how many people are eligible for Sony’s compensation due to the specific incident on Christmas Eve not being widely publicized at the time. This hints that the system glitch responsible for the bonus credits likely impacted only a select few. When major issues like this emerge, users quickly share their experiences online, as we saw with the recent PlayStation Network downtime, which left Sony’s PSN servers down for an entire 24-hour period ending on February 9.

It seems likely that only a few PlayStation users qualify for the $10 credit offer from Sony right now. To check your wallet balance, simply click the “More” icon located in the upper-right corner of any PS Store page on your PlayStation console. The balance will appear beneath your account name on the next screen. You can also verify this amount through the PlayStation app or website.

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2025-02-26 00:54