Major EU Crypto Exchange Issues Urgent Warning to Crypto Holders

As a seasoned crypto investor, I’ve seen my fair share of scams and security threats in this space. So when I received Bitpanda’s alert about the rise of phishing scams, I couldn’t help but feel a pang of familiarity. Phishing attacks are nothing new, but their sophistication and frequency have increased exponentially in recent years.


Bitpanda, a prominent European cryptocurrency platform, has issued a pressing warning to its users, emphasizing the importance of staying cautious due to a surge in fraudulent activities in the crypto market. Particularly noteworthy is the increase in phishing attempts.

As a crypto analyst, I’ve noticed Bitpanda raising awareness in their recent tweet about an increase in phishing texts (SMS phishing or Smishing). These messages falsely claim to originate from Bitpanda, putting the community on alert and encouraging vigilance against potential scams.

Community Members,

— Bitpanda (@Bitpanda_global) July 11, 2024

Occasionally, malicious messages may show up in the same chat thread as genuine texts due to sender ID spoofing, a technique used by attackers to masquerade as a different sender. Mobile networks don’t always ensure message authenticity, which makes distinguishing between real and fake communications quite challenging.

Bitpanda shares steps to stay safe

To ensure the security of their accounts, Bitpanda advises its users to adopt some cautionary measures. Initially, they should confirm the identity of the sender or caller for every message and incoming call. They need to be vigilant against messages or calls from unfamiliar numbers or email addresses alleging to represent the Bitpanda support team. It is essential to note that Bitpanda does not initiate unsolicited contact, make outgoing calls, or render assistance over the phone.

Two important reminders for crypto users: First, avoid clicking on any links, especially those in unrequested messages, even if they seem to be from Bitpanda. Instead, stick to accessing Bitpanda through the familiar domain name and using the official contact form on the website to verify any suspicious communications.

Moreover, it’s important for users to avoid disclosing personal details and keep their passwords, two-factor authentication codes, and other confidential information hidden from others. This rule applies regardless of whether the person claiming to be from Bitpanda is genuine or not.

Additionally, keep in mind that smishing frauds frequently try to instill a sense of panic, compelling you to respond quickly. Therefore, it is recommended to pause and carefully evaluate the circumstances before taking any action. Never let yourself be rushed.

Lastly, they should report suspicious messages to relevant authorities and block the sender.

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2024-07-11 16:55