Mt Gox Bitcoin Creditors Face Withdrawal Restriction On Bitstamp

As a seasoned financial analyst with a background in digital currencies and having personally experienced the Mt. Gox debacle, I find myself deeply concerned about the current situation unfolding with Bitstamp and the delayed Bitcoin withdrawals for Mt. Gox creditors.


As a crypto investor, I’ve been following the ongoing saga of Mt. Gox Bitcoin (BTC) creditors trying to withdraw their reclaimed assets from Bitstamp with great interest. However, I’m dismayed to learn that some users are encountering significant obstacles in this process.

Bitstamp Restricts Mt. Gox Bitcoin Withdrawal

A user described their predicament on a forum, sharing that although Bitstamp had deposited coins into their accounts, they couldn’t withdraw them due to a compulsory video call with customer service. Disappointedly, they mentioned that every time slot for these video calls was already occupied, leading to more waiting time.

“Can Bitstamp legally withhold my verified coins for up to 90 days according to their contractual terms?”

“We received an email stating that we would receive the coins within a week, and the amounts were deposited into our account the very next day. Let’s be patient for a few more days. Additional security measures won’t harm us considering the past experience.”

One user shared similar thoughts, highlighting that users acknowledged a 9-week timeframe when they signed up with Bitstamp. Furthermore, this user cautioned the initial poster about exhibiting impatience and instead encouraged them to take into account the larger picture of ensuring a flawless and protected dissemination procedure.

The original user indicated that Bitstamp implemented this procedure to ensure the distribution process was flawless and any potential issues were resolved before releasing the funds. Another user hypothesized that due to the significant quantity of Bitcoin the initial poster possessed, Bitstamp may have taken extra precautions for enhanced security.

As a researcher studying banking policies, I’ve discovered that large coin withdrawals follow a unique procedure distinct from the automated system. The bank insists on personally contacting the customer to ensure their capability in handling and securing the coins themselves. They assume the responsibility is bestowed upon the customer once the coins are taken, absolving the bank of any potential losses or damages caused by careless handling.

Bitstamp Issues Official Response

The user raised doubts about the necessity of Bitstamp’s verification process, drawing attention to other exchanges that don’t follow the same procedure. “It’s unusual,” they noted, “as I can understand why this wasn’t disclosed earlier – no one would have selected Bitstamp had they known about it.”

In comparison to Bitstamp, Kraken received praises from users for its efficient and swift withdrawal process. One user commented, “I experienced no issues whatsoever when withdrawing both fiat currency and Bitcoin from Kraken. The transaction was completed within hours of receiving the approval. Kraken is truly an impressive exchange.”

Bitstamp addressed user concerns on X (previously Twitter), reassuring them that no action was needed as the delay in processing was only temporary and resolved swiftly without any additional steps required from the affected parties. However, given the lengthy wait of over a decade for Mt. Gox creditors to receive their repayments, the impatience and growing frustration among some is justifiable.

Significantly, Kraken has received both commendation and criticism in recent days. Some users have accused the platform of failing to distribute the Bitcoin from Mt. Gox to specific creditors. Moreover, it has been alleged that Kraken neglected to respond to emails, resulting in unfulfilled repayments for several individuals. Additionally, some claim they did not receive the initial cash payments at all.

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2024-07-26 16:28