I played a lot of Phasmophobia with my friends in 2025, after it came to consoles in 2024. It’s frustrating to see, like many others on the Phasmophobia subreddit, that the new character customization update has broken the game.
Many Phasmophobia players are frustrated with the latest update from Kinetic Games. While the developers have been improving older content, including a revamp of the 6 Tanglewood Drive map, the update also brought a lot of new bugs. Along with new player models, customization options, and animations, these issues have led some fans to uninstall the game.
Phasmophobia Players Are Unhappy After the Character Customization Update
Recent feedback on the r/Phasmophobia subreddit shows players are very unhappy with the latest update. Many are reporting significant problems, to the point where some feel the game is unplayable. Common complaints include poorly made character models – one user pointed out the custom assets look worse than those available for purchase – broken character animations, and visibility issues making it hard to see equipment. A popular meme currently circulating expresses frustration with the update by suggesting players uninstall the game.
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This update has been really disappointing, and it’s introduced more problems than I’ve ever seen in Phasmophobia. Specifically, the house at 6 Tanglewood – a map I’ve played on for hundreds of hours – is now glitching and disappearing, something that’s never happened before. The usual death room is missing, and the new animation isn’t great. The game feels very unstable overall. While it’s technically playable, it’s essentially broken. I’ve included some screenshots from our recent gameplay in the group chat to show you what’s happening.
Just so you know, that door leads to the garage at 6 Tanglewood Drive. The animations aren’t great, and the original character designs weren’t amazing either, but they at least had some personality. However, this update has seriously broken the game. Last night was the first time my friends and I have ever finished a Phasmophobia session wondering if we even want to play again.
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Kinetic Games hopefully will fix these problems soon. It’s frustrating when an update breaks a game so many people love, and a lot of players would be relieved if the developers reverted back to the previous version to make improvements. It’s shocking how quickly things went downhill. Recently, Phasmophobia added new ghosts to positive reviews. While the Tanglewood rework wasn’t perfect, I was able to accept the changes and still enjoy the game. My friends and I had mixed feelings about Tanglewood before, but we all agree now: this latest update makes the game almost unplayable, even when you can get it working.
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2026-05-06 18:41