As a seasoned crypto investor with a keen interest in blockchain technology and its applications, I find Polygon Labs’ recent whitepaper on Web3 integration in loyalty programs to be a game-changer. Having observed the evolution of loyalty programs over the years, I can attest to the fact that the traditional model of product-focused programs is losing its appeal. With less than 50% of loyalty points being redeemed successfully, it’s clear that something needs to change.
Polygon Labs, the team behind blockchain platform Polygon (MATIC), published a whitepaper highlighting current trends and stories shaping the realm of digital loyalty programs. The document explores shifts in user engagement and rewards in these schemes, as well as the potential benefits of implementing blockchain technology.
Polygon, Google Cloud, Accenture published whitepaper on Web3 in loyalty programs
Collaborating with Google Cloud and Accenture, Polygon Labs contributed to writing a detailed whitepaper about Web3’s significance in loyalty programs. Polygon co-founder Sandeep Nailwal announced this on X. The paper showcases real-life examples of Polygon’s partners like Nike and Flipkart, along with an industry overview.
1/ I’m excited to share a co-authored whitepaper on ‘the future of loyalty programs’ has been published by @0xPolygon Labs, @googlecloud & @Accenture.
Web3 solutions provide scalable and secure infrastructure that can accelerate customer engagement for brands…— Sandeep | AggLayer 👿 (@sandeepnailwal) July 22, 2024
The document places greater emphasis on “customer experience-driven” or “customer experience-oriented” loyalty schemes compared to traditional “product-centric” ones, based on research findings. Unfortunately, conventional community programs are reportedly struggling, with less than half of the earned loyalty points being effectively redeemed.
Based on my extensive experience in both the blockchain and loyalty industries, I strongly believe that Web3 integration is not just a trend, but a game-changer for successful loyalty programs. The core principles of Web3 – security, verified ownership, and transparency – perfectly resonate with the values that drive effective loyalty initiatives.
The use of blockchains in loyalty programs enhances their appeal and provides more data insights through collaborative reward schemes among multiple companies. Additionally, it may open up new avenues for customer engagement and experiences by means of tokenizing privileges, collectibles, user-generated content, and even secondary markets for revenue generation.
As a researcher studying the various applications of Polygon‘s technology, I can share that one notable use case is SWOOSH – a digital platform created in collaboration with Nike. This platform leverages Polygon’s functionality to facilitate the buying and selling of authentic, digitally-rendered sneakers from Nike.
Polygon bets big on loyalty programs with Nubank, Nike, Flipkart partnerships
Loyalty programs for brands can gain significant advantages by incorporating Web3 technology on a larger scale. This approach offers increased capacity, lower expenses, a more engaging user experience, and the ability to explore new applications that were not previously possible.
Previously reported by U.Today, Polygon (MATIC) stands out for developing comprehensive loyalty programs directly on the blockchain.
In 2023, it implemented programs for Nubank and Starbanks as clients. Additionally, it established a Reddit Rewards platform for the most popular US imageboard.
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2024-07-23 19:20